{"id":6778,"date":"2025-10-16T13:17:11","date_gmt":"2025-10-16T13:17:11","guid":{"rendered":"https:\/\/business.uc3m.es\/\/?post_type=members&#038;p=6778"},"modified":"2026-04-20T17:15:39","modified_gmt":"2026-04-20T15:15:39","slug":"lola-c-duque","status":"publish","type":"members","link":"https:\/\/business.uc3m.es\/es\/members\/lola-c-duque\/","title":{"rendered":"Lola C. Duque"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6778\" class=\"elementor elementor-6778\" data-elementor-post-type=\"members\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71b5c64 e-flex e-con-boxed e-con e-parent\" data-id=\"71b5c64\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bd2be13 e-con-full e-flex e-con e-child\" data-id=\"bd2be13\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-260f002 e-con-full e-flex e-con e-child\" data-id=\"260f002\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8913a6 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-image\" data-id=\"a8913a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1138\" height=\"1138\" src=\"https:\/\/business.uc3m.es\/wp-content\/uploads\/2025\/10\/perfil-1688382967.png\" class=\"attachment-full size-full wp-image-12886\" alt=\"\" srcset=\"https:\/\/business.uc3m.es\/wp-content\/uploads\/2025\/10\/perfil-1688382967.png 1138w, https:\/\/business.uc3m.es\/wp-content\/uploads\/2025\/10\/perfil-1688382967-300x300.png 300w, https:\/\/business.uc3m.es\/wp-content\/uploads\/2025\/10\/perfil-1688382967-1024x1024.png 1024w, https:\/\/business.uc3m.es\/wp-content\/uploads\/2025\/10\/perfil-1688382967-150x150.png 150w, https:\/\/business.uc3m.es\/wp-content\/uploads\/2025\/10\/perfil-1688382967-768x768.png 768w\" sizes=\"(max-width: 1138px) 100vw, 1138px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7baec5e elementor-widget elementor-widget-spacer\" data-id=\"7baec5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eca639 elementor-hidden-mobile elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1eca639\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:lduque@emp.uc3m.es\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 64H48C21.49 64 0 85.49 0 112v288c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm0 48v40.805c-22.422 18.259-58.168 46.651-134.587 106.49-16.841 13.247-50.201 45.072-73.413 44.701-23.208.375-56.579-31.459-73.413-44.701C106.18 199.465 70.425 171.067 48 152.805V112h416zM48 400V214.398c22.914 18.251 55.409 43.862 104.938 82.646 21.857 17.205 60.134 55.186 103.062 54.955 42.717.231 80.509-37.199 103.053-54.947 49.528-38.783 82.032-64.401 104.947-82.653V400H48z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Email: lduque@emp.uc3m.es<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-map-marker-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M172.268 501.67C26.97 291.031 0 269.413 0 192 0 85.961 85.961 0 192 0s192 85.961 192 192c0 77.413-26.97 99.031-172.268 309.67-9.535 13.774-29.93 13.773-39.464 0zM192 272c44.183 0 80-35.817 80-80s-35.817-80-80-80-80 35.817-80 80 35.817 80 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Direcci\u00f3n \/ oficina: C\/ Madrid, 126 - 28903 Getafe (Madrid) Spain \/ 7.0.33<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+34916248971\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Tel\u00e9fono: (34) 91 624 89 71<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/scholar.google.es\/citations?user=t-hHH6kAAAAJ&#038;hl=es\" target=\"_blank\" rel=\"noopener\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-google\" viewBox=\"0 0 488 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M488 261.8C488 403.3 391.1 504 248 504 110.8 504 0 393.2 0 256S110.8 8 248 8c66.8 0 123 24.5 166.3 64.9l-67.5 64.9C258.5 52.6 94.3 116.6 94.3 256c0 86.5 69.1 156.6 153.7 156.6 98.2 0 135-70.4 140.8-106.9H248v-85.3h236.1c2.3 12.7 3.9 24.9 3.9 41.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Google Scholar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ba7e4f elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"1ba7e4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be4f097 elementor-hidden-mobile elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"be4f097\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/x.com\/uc3m_business?lang=es\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"BUSINESS UC3M\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-x-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8L200.7 275.5 26.8 48H172.4L272.9 180.9 389.2 48zM364.4 421.8h39.1L151.1 88h-42L364.4 421.8z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/x.com\/uc3m_business?lang=es\">\n\t\t\t\t\t\t\tBUSINESS UC3M\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t@UC3M_BUSINESS\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d782b6e e-con-full e-flex e-con e-child\" data-id=\"d782b6e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bb648e elementor-widget elementor-widget-heading\" data-id=\"1bb648e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Lola C. Duque<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4b7dc3 elementor-widget elementor-widget-heading\" data-id=\"d4b7dc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Profesor de Marketing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cc9976 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"7cc9976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Educaci\u00f3n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a539901 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a539901\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-372e99d elementor-widget elementor-widget-text-editor\" data-id=\"372e99d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Doctora en Estudios Empresariales, Cum Laude. Universidad de Barcelona, Barcelona, Espa\u00f1a, Septiembre 2005.<\/p><p>M\u00e1ster en Econom\u00eda y Empresa. Universidad Pompeu Fabra, Barcelona, Espa\u00f1a, 2000.<\/p><p>Grado en Administraci\u00f3n y Direcci\u00f3n de Empresas. Universidad Nacional de Colombia, Manizales, Colombia, 1998.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cab91eb elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"cab91eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Intereses de Investigaci\u00f3n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6acf532 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6acf532\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e22aac8 elementor-widget elementor-widget-text-editor\" data-id=\"e22aac8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Marketing de servicios, bienestar del consumidor, innovaci\u00f3n percibida<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b998de elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"7b998de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Publicaciones seleccionadas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a944b26 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a944b26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09aa19b elementor-widget elementor-widget-text-editor\" data-id=\"09aa19b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Kunz, W.H., Duque, L.C., Santamaria, L., S\u00f8ndergaard, H.A. &amp; Kristensson, P.: \u00abBeing Innovative as a Company in an Aging Society\u00bb,\u00a0Journal of Service Management\u00a0(forthcoming).<\/p><p>Duque, L.C. &amp; Statuto, L.A.:\u00a0\u00abSocial innovation and its role within business\u00bb. In\u00a0Exploring Commercial, Social, and Digital Innovation from the Customer Perspective, Kurtmollaiev, S., Lervik-Olsen, L., and Andreassen, T. (eds.). Routledge (forthcoming).<\/p><p>Duque L.C. &amp; Santamar\u00eda, L.:\u00a0\u00abThe role of perceived authenticity of social communications in social innovation ratings\u00bb. In\u00a0Exploring Commercial, Social, and Digital Innovation from the Customer Perspective, Kurtmollaiev, S., Lervik-Olsen, L., and Andreassen, T. (eds.). Routledge (forthcoming).<\/p><p>Santamar\u00eda, L., Mart\u00ednez-Ros, E., &amp; Duque, L.C.:\u00a0\u00abBuilding a corporate culture committed to society: A case study\u00bb. In\u00a0Exploring Commercial, Social, and Digital Innovation from the Customer Perspective, Kurtmollaiev, S., Lervik-Olsen, L., and Andreassen, T. (eds.). Routledge (forthcoming).<\/p><p>Duque, L.C. &amp; Riera-Prunera, M.C.:\u00a0<a href=\"https:\/\/journals.sagepub.com\/doi\/full\/10.1177\/13567667211060566\" target=\"_blank\" rel=\"noopener\">\u00abNew insights on satisfaction prototypes for segmentation: Focus on customer experience\u00bb<\/a>,\u00a0Journal of Vacation Marketing\u00a0vol. 28 (4), 2022, 486-509.<\/p><p>Singh, S. &amp; Duque, L.C.:\u00a0<a href=\"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMR-10-2018-0307\/full\/html\" target=\"_blank\" rel=\"noopener\">\u00abFamiliarity and format: cause-related marketing promotions in international market\u00bb<\/a>,\u00a0International Marketing Review\u00a0\u00a0vol. 37 (5), 2020, 901-921.<\/p><p>De Vries, E. L.E. &amp; Duque, L.C.: \u00ab<a href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S0022435918300381\" target=\"_blank\" rel=\"noopener\">Small but Sincere: How Firm Size and Gratitude Determine the Effectiveness of Cause Marketing Campaigns<\/a>\u00ab,\u00a0\u00a0Journal of Retailing\u00a0vol.\u00a094 (4), 2018, 352-363.<\/p><p>Singh, S. &amp; Duque, L.C.: \u00ab<a href=\"https:\/\/journals.sagepub.com\/doi\/10.1177\/1094670511435563\" target=\"_blank\" rel=\"noopener\">Moderating Role of Stress in Evaluating Negative Services: Encounters with the Police<\/a>\u00ab,\u00a0Journal of Service Research\u00a0vol. 15 (2), 2012, 231-241.\u00a0\u00a0<\/p><p>**<\/p><p>Duque L.C. &amp; Santamar\u00eda, L.:\u00a0<a href=\"https:\/\/e-archivo.uc3m.es\/entities\/publication\/4d8e445c-d76c-4a9a-b225-1f5b4e182081\" target=\"_blank\" rel=\"noopener\">\u00cdndice Espa\u00f1ol de Innovaci\u00f3n: Memoria\u00a0<\/a><a href=\"https:\/\/e-archivo.uc3m.es\/entities\/publication\/4d8e445c-d76c-4a9a-b225-1f5b4e182081\" target=\"_blank\" rel=\"noopener\">24<\/a>.\u00a0Universidad Carlos III de Madrid, Instituto para el Desarrollo de Empresas y Mercados (INDEM), n\u00ba 3, 2025.\u00a0<\/p><p>Duque L.C. &amp; Santamar\u00eda, L.:\u00a0<a href=\"https:\/\/e-archivo.uc3m.es\/entities\/publication\/c2316ab6-e4f3-437e-aaf5-a752e7853717\/full\" target=\"_blank\" rel=\"noopener\">\u00cdndice Espa\u00f1ol de Innovaci\u00f3n: Memoria 23<\/a>. Universidad Carlos III de Madrid, Instituto para el Desarrollo de Empresas y Mercados (INDEM), n\u00ba 2, 2024.\u00a0<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>Duque L.C. &amp; Santamar\u00eda, L.:\u00a0<a href=\"http:\/\/hdl.handle.net\/10016\/37748\" target=\"_blank\" rel=\"noopener\">\u00cdndice Espa\u00f1ol de Innovaci\u00f3n: Memoria 22<\/a>. Universidad Carlos III de Madrid, Instituto para el Desarrollo de Empresas y Mercados (INDEM), n\u00ba 1, 2023.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0bb40a uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"f0bb40a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-252' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-9984785\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-9984785 uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6a49d93b0f953\">Bio<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Lola es Profesora Titular en el Departamento de Econom\u00eda de la Empresa de la Universidad Carlos III de Madrid. Es licenciada en Administraci\u00f3n y Direcci\u00f3n de Empresas (Universidad Nacional de Colombia), tiene un M\u00e1ster en Econom\u00eda y Empresa (Universidad Pompeu Fabra), y es doctora en Estudios Empresariales por la Universidad de Barcelona. Ha realizado estancias de investigaci\u00f3n en la Norwegian Business School BI, San Diego State University SDSU y la Vienna University of Economics and Business Administration WU.<br \/><br \/>Sus principales \u00e1reas de investigaci\u00f3n son el marketing de servicios y el bienestar del consumidor. Actualmente, Lola imparte diversas asignaturas del \u00e1rea de Marketing en programas de grado y posgrado, y es una de las personas encargadas del \u00cdndice Espa\u00f1ol de Innovaci\u00f3n.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-a14a01d\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-a14a01d uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6a49d93b0fa30\">Publicaciones<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Kunz, W.H., Duque, L.C., Santamaria, L., S\u00f8ndergaard, H.A. &amp; Kristensson, P.: \"Being Innovative as a Company in an Aging Society\",\u00a0Journal of Service Management\u00a0(forthcoming).<\/p><p>Duque, L.C. &amp; Statuto, L.A.:\u00a0\"Social innovation and its role within business\". In\u00a0Exploring Commercial, Social, and Digital Innovation from the Customer Perspective, Kurtmollaiev, S., Lervik-Olsen, L., and Andreassen, T. (eds.). Routledge (forthcoming).<\/p><p>Duque L.C. &amp; Santamar\u00eda, L.:\u00a0\"The role of perceived authenticity of social communications in social innovation ratings\". In\u00a0Exploring Commercial, Social, and Digital Innovation from the Customer Perspective, Kurtmollaiev, S., Lervik-Olsen, L., and Andreassen, T. (eds.). Routledge (forthcoming).<\/p><p>Santamar\u00eda, L., Mart\u00ednez-Ros, E., &amp; Duque, L.C.:\u00a0\"Building a corporate culture committed to society: A case study\". In\u00a0Exploring Commercial, Social, and Digital Innovation from the Customer Perspective, Kurtmollaiev, S., Lervik-Olsen, L., and Andreassen, T. (eds.). Routledge (forthcoming).<\/p><p>Duque, L.C. &amp; Lado, N.:\u00a0<a href=\"https:\/\/doi.org\/10.1007\/978-981-99-9765-7_10\" target=\"_blank\" rel=\"noopener\">Marketing Trade-Offs in Periods of Low and High Munificence: A Study of Tourism Enterprises in Uruguay<\/a>. In: Abreu, A., Carvalho, J.V., Liberato, P., Monroy, H.C. (eds)\u00a0Advances in Tourism, Technology and Systems. ICOTTS 2023. Smart Innovation, Systems and Technologies, vol. 383, 2024, 109-121. Springer, Singapore.\u00a0<\/p><p>Pujol-Jover, M., Duque, L.C. &amp; Riera-Prunera, M-C.\u00a0<a href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/14783363.2022.2029695\" target=\"_blank\" rel=\"noopener\">\"The recruit requirements of recent graduates: Approaching the existing mismatch\"<\/a>,\u00a0Total Quality Management &amp; Business Excellence\u00a0vol. 34 (1-2), 2023, 57-70.<\/p><p>Duque, L.C. &amp; Riera-Prunera, M.C.:\u00a0<a href=\"https:\/\/journals.sagepub.com\/doi\/full\/10.1177\/13567667211060566\" target=\"_blank\" rel=\"noopener\">\"New insights on satisfaction prototypes for segmentation: Focus on customer experience\"<\/a>,\u00a0Journal of Vacation Marketing\u00a0vol. 28 (4), 2022, 486-509.<\/p><p>Singh, S. &amp; Duque, L.C.:\u00a0<a href=\"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IMR-10-2018-0307\/full\/html\" target=\"_blank\" rel=\"noopener\">\"Familiarity and format: cause-related marketing promotions in international market\"<\/a>,\u00a0International Marketing Review\u00a0\u00a0vol. 37 (5), 2020, 901-921.<\/p><p>De Vries, E. L.E. &amp; Duque, L.C.:\u00a0<a href=\"https:\/\/www.sciencedirect.com\/science\/article\/abs\/pii\/S0022435918300381#:~:text=CM%20campaigns%20are%20win%E2%80%93win,%2C%20the%20cause%2C%20and%20consumers.&amp;text=CM%20campaigns%20are%20more%20effective%20for%20small%20compared%20to%20large%20firms.&amp;text=CM%20is%20more%20effective%20for,of%20effort%20and%20sincerity%20perceptions.&amp;text=CM%20campaigns%20provide%20opportunities%20to,hence%20induce%20gratitude%20in%20consumers.\" target=\"_blank\" rel=\"noopener\">\"Small but Sincere: How Firm Size and Gratitude Determine the Effectiveness of Cause Marketing Campaigns\"<\/a>,\u00a0Journal of Retailing\u00a0vol.\u00a094 (4), 2018, 352-363.<\/p><p>Gaston-Breton, C. &amp; Duque, L.C.:\u00a0<a href=\"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/EJM-09-2012-0556\/full\/html\" target=\"_blank\" rel=\"noopener\">\"Utilitarian and hedonic promotional appeals of 99-ending prices: The influence of decision-making style\"<\/a>,\u00a0European Journal of Marketing\u00a0vol. 49 (1-2), 2015, 212-237.<\/p><p>Duque, L.C.:\u00a0<a href=\"https:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/14783363.2013.807677\" target=\"_blank\" rel=\"noopener\">\"A framework for analyzing higher education performance: Students' satisfaction, perceived learning outcomes, and dropout intentions\"<\/a>,\u00a0Total Quality Management &amp; Business Excellence\u00a0vol. 25 (1-2), 2014, 1-21.<\/p><p>Lado, N., Duque, L.C. &amp; Alvarez Bassi, D.:\u00a0<a href=\"https:\/\/onlinelibrary.wiley.com\/doi\/abs\/10.1111\/jsbm.12007\" target=\"_blank\" rel=\"noopener\">\"Current Marketing Practices and Market Orientation in the Context of an Emerging Economy: the Case of Uruguay\"<\/a>,\u00a0Journal of Small Business Management\u00a0vol. 51 (4), 2013, 602-616.<\/p><p>Cesaroni, F. &amp; Duque, L.C.:\u00a0<a href=\"https:\/\/www.hdbresearch.com\/hdbr\/article\/view\/29\" target=\"_blank\" rel=\"noopener\">\"Open Innovation and Service Dominant Logic: Application of Foundational Premises to High-tech Firms\"<\/a>,\u00a0Harvard Deusto Business Research\u00a0vol. 2 (1), 2013,17-34.<\/p><p>Duque, L.C., Duque, J.C. and Suri\u00f1ach, J. (2013).\u00a0<a href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/03055698.2012.724353\" target=\"_blank\" rel=\"noopener\">\"Learning Outcomes and Dropout Intentions: An Analytical Model for Spanish Universities\"<\/a>,\u00a0Educational Studies\u00a0vol. 39 (3), pp. 261-284.<\/p><p>Singh, S. &amp; Duque, L.C.:\u00a0<a href=\"https:\/\/journals.sagepub.com\/doi\/10.1177\/1094670511435563\" target=\"_blank\" rel=\"noopener\">\"Moderating Role of Stress in Evaluating Negative Services: Encounters with the Police\"<\/a>,\u00a0Journal of Service Research\u00a0vol. 15 (2), 2012, 231-241.\u00a0\u00a0<\/p><p>Duque, L.C. &amp; Lado, N.:\u00a0<a href=\"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/02651331011088281\/full\/html?casa_token=We6nyqfpiToAAAAA:sCZqhW_iHNLwSKhDqQkI7LuOG11TBpeDD5C7nZjeOks6MTGIBqRe6FmcGHj0T7ZyPf-sj0w2Wp54HZ9EuqA-ATg8jLCrKF-NXjN9get4OOGEzV-1Hvw\" target=\"_blank\" rel=\"noopener\">\"Cross-cultural comparisons of consumer satisfaction ratings: A perspective from Albert Hirschman's Theory\"<\/a>,\u00a0International Marketing Review\u00a0vol. 27 (6), 2010, 676-693.\u00a0<\/p><p>Duque, L.C. &amp; Weeks, J.R.:\u00a0<a href=\"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/09684881011035321\/full\/html?casa_token=BszIesBCSfgAAAAA:S4-SGjF5Uhy7-gSSHXx8qZbdBdos9vWp0FG2tEtJSxsdj2keJF_M24GgHTmBev9GQVeo9uFBeZAxmyev2gyZWQd-fJNl_21xIMZiOhD0fBBO74yGzJc\" target=\"_blank\" rel=\"noopener\">\"Towards a model and methodology for assessing student learning outcomes and satisfaction\"<\/a>,\u00a0Quality Assurance in Education\u00a0vol. 18 (2), 2010, 84-105.<\/p><p>Duque, L.C. &amp; Schneider, U.:\u00a0<a href=\"https:\/\/www.tandfonline.com\/doi\/abs\/10.1300\/J054v19n02_02\" target=\"_blank\" rel=\"noopener\">\"Market orientation and organizational performance in the nonprofit context: Exploring both concepts and the relationship between them\"<\/a>,\u00a0Journal of Nonprofit and Public Sector Marketing\u00a0vol. 19 (2), 2008, 25-47.<\/p><p>**<\/p><p>Duque L.C. &amp; Santamar\u00eda, L.:\u00a0<a href=\"https:\/\/e-archivo.uc3m.es\/entities\/publication\/4d8e445c-d76c-4a9a-b225-1f5b4e182081\" target=\"_blank\" rel=\"noopener\">\u00cdndice Espa\u00f1ol de Innovaci\u00f3n: Memoria\u00a0<\/a><a href=\"https:\/\/e-archivo.uc3m.es\/entities\/publication\/4d8e445c-d76c-4a9a-b225-1f5b4e182081\" target=\"_blank\" rel=\"noopener\">24<\/a>.\u00a0Universidad Carlos III de Madrid, Instituto para el Desarrollo de Empresas y Mercados (INDEM), n\u00ba 3, 2025.\u00a0<\/p><p>Duque L.C. &amp; Santamar\u00eda, L.:\u00a0<a href=\"https:\/\/e-archivo.uc3m.es\/entities\/publication\/c2316ab6-e4f3-437e-aaf5-a752e7853717\/full\" target=\"_blank\" rel=\"noopener\">\u00cdndice Espa\u00f1ol de Innovaci\u00f3n: Memoria 23<\/a>. Universidad Carlos III de Madrid, Instituto para el Desarrollo de Empresas y Mercados (INDEM), n\u00ba 2, 2024.\u00a0<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>Duque L.C. &amp; Santamar\u00eda, L.:\u00a0<a href=\"http:\/\/hdl.handle.net\/10016\/37748\" target=\"_blank\" rel=\"noopener\">\u00cdndice Espa\u00f1ol de Innovaci\u00f3n: Memoria 22<\/a>. Universidad Carlos III de Madrid, Instituto para el Desarrollo de Empresas y Mercados (INDEM), n\u00ba 1, 2023.\u00a0<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c036a6b e-flex e-con-boxed e-con e-parent\" data-id=\"c036a6b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-95c9f8d elementor-hidden-desktop elementor-hidden-tablet e-con-full e-flex e-con e-child\" data-id=\"95c9f8d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c997c02 elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c997c02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:lduque@emp.uc3m.es\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 64H48C21.49 64 0 85.49 0 112v288c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm0 48v40.805c-22.422 18.259-58.168 46.651-134.587 106.49-16.841 13.247-50.201 45.072-73.413 44.701-23.208.375-56.579-31.459-73.413-44.701C106.18 199.465 70.425 171.067 48 152.805V112h416zM48 400V214.398c22.914 18.251 55.409 43.862 104.938 82.646 21.857 17.205 60.134 55.186 103.062 54.955 42.717.231 80.509-37.199 103.053-54.947 49.528-38.783 82.032-64.401 104.947-82.653V400H48z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Email: lduque@emp.uc3m.es<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-map-marker-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M172.268 501.67C26.97 291.031 0 269.413 0 192 0 85.961 85.961 0 192 0s192 85.961 192 192c0 77.413-26.97 99.031-172.268 309.67-9.535 13.774-29.93 13.773-39.464 0zM192 272c44.183 0 80-35.817 80-80s-35.817-80-80-80-80 35.817-80 80 35.817 80 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Direcci\u00f3n \/ oficina: C\/ Madrid, 126 - 28903 Getafe (Madrid) Spain \/ 7.0.33<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+34916248971\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Tel\u00e9fono: (34) 91 624 89 71<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/scholar.google.es\/citations?user=t-hHH6kAAAAJ&#038;hl=es\" target=\"_blank\" rel=\"noopener\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-google\" viewBox=\"0 0 488 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M488 261.8C488 403.3 391.1 504 248 504 110.8 504 0 393.2 0 256S110.8 8 248 8c66.8 0 123 24.5 166.3 64.9l-67.5 64.9C258.5 52.6 94.3 116.6 94.3 256c0 86.5 69.1 156.6 153.7 156.6 98.2 0 135-70.4 140.8-106.9H248v-85.3h236.1c2.3 12.7 3.9 24.9 3.9 41.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Google Scholar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5afbb80 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"5afbb80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/x.com\/uc3m_business?lang=es\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"BUSINESS UC3M\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-x-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8L200.7 275.5 26.8 48H172.4L272.9 180.9 389.2 48zM364.4 421.8h39.1L151.1 88h-42L364.4 421.8z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/x.com\/uc3m_business?lang=es\">\n\t\t\t\t\t\t\tBUSINESS UC3M\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t@UC3M_BUSINESS\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"author":18,"template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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